At Tecidos Vivos, we do everything with time, intention, and respect for natural cycles — of the materials, the hands that create, and those who receive.
On this page, we gather the questions we receive the most, so you know how orders, shipments, and the care we put into each step work. 🌈
Patterned Fabrics: Orders placed during the week (Monday to Sunday) are sent for production on Sunday at 7 p.m. They are produced during the following week and shipped to the customer that same week or the next, depending on the production schedule. We always do our best to ship as quickly as possible.
Solid fabrics, deadstock, cotton fabrics, and other fabrics not included in weekly production: These products are in stock. We ship within 1 business day after the order is confirmed. From that point onward, delivery times depend on the destination.
Once the order has been handed over to the carrier, the estimated delivery times are as follows:
These timeframes are indicative and start from the moment the order is shipped. They may be slightly extended during periods of higher volume (e.g., Christmas) or for reasons beyond our control.
Yes, at Tecidos Vivos, all orders are shipped with a tracking code. As soon as your order is dispatched, you will receive an email with this code, allowing you to track your order’s journey until delivery.
If you need help locating your tracking code or have any additional questions, we are always available to assist you (geral@tecidosvivos.com).
If it has not yet been sent to production, yes. Otherwise, contact us as soon as possible to check whether it is still possible to change or cancel it.
Check the email with the tracking code to monitor the shipment status. If the estimated delivery time has passed and you still have not received it, contact us at [geral@tecidosvivos.com] or via the contact form.
Yes! Our patterns are conceived, designed, and developed by us, with creative freedom and a spirit of their own. They are unique creations, made on a small scale, with the desire to inspire and create equally beautiful pieces.
We create with intention and without rushing, in a process that respects the time of the idea, the hand, and the material. Each pattern has a spirit of its own — we don’t follow trends; we create freely and draw on inspiration.
We also offer a selection of solid-colored fabrics that were not produced by us, many of them discontinued, chosen with the same care and attention.
You can send us an email at [geral@tecidosvivos.com] or fill out the form on the Contact us page. We are also on Instagram [@tecidosvivos], where you can keep up with the latest news and where we also answer questions via private messages.
